The Edublox reading and learning clinic West Rand franchise scooped Gold at the prestigious Roodepoort Chamber of Commerce and Industry (ROCCI) Business Awards.
The annual ROCCI Awards celebrate achievements in service excellence, with nominations coming from members of the public, clients, customers and even other businesses.
“We were delighted to discover we were nominated by one of our clients,” says Monique van Heerden, owner and manager of the winning West Rand franchise. “We were then required to put together a comprehensive information pack, as well as do an in-depth presentation to a panel of judges.”
The panel consisted of representatives from SAIPA (South African Institute of Professional Accountants), FNB Commercial Banking and SAICA (South African Institute for Charted Accountants), as well as from the Roodepoort Chamber of Commerce and Industry. After adjudicating the presentations and information packs, the judges selected the winners in each category, and these were announced at the glittering gala event, held at Silverstar Casino on Saturday, 26 October 2013.
The categories were Emerging Business, Micro Business, Medium Business, and Large/Corporate, with Edublox West Rand receiving the Gold Award in the Micro Business category.
Van Heerden says the Gold was a very pleasant surprise. “We were hoping for a merit award for service excellence, so it was wonderful to be recognised like this and be awarded the top prize in our category.”
Van Heerden attributes the success of their presentation to the impressive reading and learning results demonstrated, as well as the Edublox approach to service.
“The Edublox Programme shows results,” says Van Heerden. “Parents are able to talk to people who understand their situation and speak the same language as them. This, coupled with passionate, highly trained teachers and all the right quality control measures in place, is what I believe to be behind our success.”
Edublox Founder Henk du Plessis agrees: “Edublox West Rand thoroughly deserves to win the Gold Award. Monique van Heerden personifies the Edublox values, as she is exceptionally proud of the wonderful achievements of her learners, but remains humble and sees the opportunity to develop learners as an honour.”
“Furthermore, her relentless effort to deliver quality teaching ensures that the academic results learners achieve at school are nothing short of remarkable,” explains Du Plessis. “She is often complimented on her excellent and compassionate service and is a true role model for other franchisees.”
Speaking of the future, Monique is excited about new programmes about to be launched, including an English language course and Edubrain home reading programme and tool kit. She has also recently opened a Randburg branch, which she plans to grow as strong and successful as the West Rand branch.
“I really love my job!” says an excited Van Heerden. “I feel incredibly privileged to be working in this environment with great teachers, appreciative parents, and children who are improving not only their learning skills, but so many other aspects of their lives too.”
Edublox is a reading and learning clinic with 19 franchises across the country. For more information about Edublox visit www.edublox.co.za or contact Monique van Heerden at the West Rand branch on 011-764-5824.
Photo: Monique van Heerden, owner and manager of the Edublox reading and learning clinic West Rand franchise, accepting a Gold Award at the prestigious Roodepoort Chamber of Commerce and Industry (ROCCI) Business Awards held at Silverstar Casino on Saturday, 26 October 2013. Edublox West Rand received the Gold Award in the Micro Business category.